Terms and Conditions
Effective Date: July 10 2024
1. Introduction
Welcome to Repegs. Repegs refers to Repegs Inc., a US registered Delaware corporation EIN 99-2378543, and its subsidiaries or affiliates.
In these Terms and Conditions, Repegs is sometimes referred to as “we,” “us,” or “our,” depending on the context.
These Terms and Conditions constitute a legally binding agreement between you and Repegs, governing your access to and use of our mobile application (the "App") and website (the "Site"). By accessing or using our App or Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you may not access or use our App or Site.
2. Definitions
In these Terms and Conditions:
- "Account" refers to the user's personal profile and associated information, including but not limited to login credentials, transaction history, and stored value balance, which is created upon registration on the Repegs App and remains active for the duration of the user's use of the App.
- "Business" refers to any entity registered with Repegs to promote or sell its goods or services on the platform.
- "Repegs" refers to Repegs Inc., a US Delaware corporation registered under the relevant laws of the United States.
- "Service" refers collectively to the features, functions, and offerings available through our App and Site, including but not limited to browsing local businesses, conducting transactions, and engaging with community features.
- "Stored value" refers to the funds held within the Repegs platform for facilitating transactions. These funds represent actual currency held in trust by Repegs to ensure availability for user transactions, transfers, withdrawals, and redemptions.
- "Transfer" refers to a peer-to-peer transfer of funds between any two users within the Repegs platform using the 'Send' or 'Request' feature.
- "Transaction" refers to any purchase, sale, or exchange of goods, services, or digital content facilitated through our Service between a business and a user initiated via the Terminal or an Online Store in the App.
- "User" refers to any individual or business entity that accesses or uses our Service.
- "Voucher" refers to any funds or credits issued by Repegs to users.
- "Withdrawal" refers to the action of transferring funds from a user's Repegs account to their external bank account.
3. Eligibility
By accessing or using our Service, you represent and warrant that you are at least 16 years of age and have the legal capacity to enter into these Terms and Conditions.
If you are using our Service on behalf of a business entity, you further represent and warrant that you have the authority to bind such entity to these Terms and Conditions.
4. User Accounts
You are required to create an account to access certain features of our Service.
By accepting these Terms and Conditions, you agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to immediately notify Repegs of any unauthorized use of your account or any other breach of security.
Repegs reserves the right to suspend, terminate, or restrict access to your account, or to impose additional conditions or restrictions on your use of our Service, without prior notice or liability, if we believe, in our sole discretion, that you have violated any provision of these Terms and Conditions or have engaged in conduct that we deem inappropriate, fraudulent, or harmful to Repegs, other users, or third parties. Such actions may include, but are not limited to, banning or blacklisting your account.
5. Transactions
5.1 Payment Processing
Transactions made within our Service involve the transfer of stored value. By engaging in transactions through our Service, users agree to adhere to the terms and conditions outlined by Repegs.
5.2 Fees and Charges
Repegs may charge fees for certain transactions, such as processing fees or transaction fees. Businesses may be subject to additional fees for withdrawals, promotional services or premium features. While any fees applicable to your transactions will be clearly disclosed to you, they will not necessarily be disclosed at the time of the transaction itself.
Your continued use of our platform signifies your acknowledgment and acceptance of these terms, including any associated fees.
5.3 QuickPay
Repegs provides a QuickPay feature, allowing users to transact with their connected card to settle the deficit between the transaction value and their current balance. By utilising QuickPay, users authorise Repegs to automatically charge their connected card as necessary to finalise transactions on the App.
Quickpay incurs a fee of 2.20% on the amount required to complete the transaction.
Quickpay is enabled by default, however users can turn QuickPay off at the time a card is first added to the account or later, from settings.
5.4 Currency and Pricing
All transactions are processed in US Dollars (USD) unless otherwise specified. Prices displayed on our App or Site are inclusive of any applicable taxes.
5.5 Refunds and Returns
Refunds and returns are subject to each individual business's Refund Policy, which is incorporated into these Terms and Conditions by reference.
5.6 Use of Funds
Bonuses and vouchers received directly from Repegs, such as referral bonuses and promotional funds, are exclusively intended for use within the App. These funds are non-transferable and cannot be withdrawn to external accounts.
Repegs reserves the right to suspend, terminate, or restrict access to your account if, in its sole discretion, it determines that you have engaged in illegal or fraudulent activities, including but not limited to the misappropriation of funds or unauthorized transfers, or have violated these Terms and Conditions or any applicable laws and regulations.
Additionally, Repegs may impose further conditions or restrictions on your use of our Service without prior notice or liability which may include, but are not limited to banning or blacklisting your account.
5.7 Withdrawals
Repegs uses Stripe for instant withdrawals into users' bank accounts. Instant withdrawals may not be available to all banks and are determined by Stripe. More information can be found on Stripe's website.
By signing up as a user to Repegs, users consent to this process and will be required to create a Stripe Connect account at the time of their first withdrawal. The process of doing so will be initiated through the App however users will be taken to Stripe's site to complete signup and verification.
Should additional identification documentation be required by Stripe due to unverifiable personal information, users will be informed accordingly and guided through the necessary steps. If a withdrawal fails for any reason, users will be promptly notified.
6. Fees and Charges Disclosure
Repegs may charge fees for certain transactions conducted through our Service, including but not limited to:
- Transaction fees
- QuickPay fees
- Withdrawal fees
- Other fees
There are no fees incurred to any user for deposits, transfers between non-businesses, any transfer or transaction involving a charity, or on tips or donations.
By accepting our Terms and Conditions, you acknowledge and consent to these fees.
6.1 Transaction Fees
Businesses incur a transaction fee of 1.50% of the transaction value for transactions conducted through our Service.
6.2 QuickPay Fees
Users will incur a fee of 2.2% of the transaction amount deficit when Quickpay is enabled.
6.3 Withdrawal Fees
Withdrawal fees may apply to withdrawals from a user's Repegs account to their external bank account. These fees are as follows:
- $2.50 withdrawal fee to non-business users if they have not completed a transaction prior to the withdrawal request.
- $2.50 withdrawal fee to businesses for all withdrawals.
- 1.50% Stripe withdrawal fee to users for instant withdrawals, automatically deducted from the withdrawal amount and paid directly to Stripe.
6.4 Other Fees
In addition to transaction and withdrawal fees, other fees may be applicable to specific services or features offered by Repegs.
A 1.50% fee will be charged to businesses for both sending and receiving funds when conducting transfers between non-business users. Similarly, if a transaction or transfer occurs between two businesses, the receiving business will incur this fee.
7. Community Fee and Charity Fund
7.1 Community Fee Allocation
All users will pay a community fee as part of each transaction within the app.
- The default community fee is five percent (5%) of the savings per transaction amount.
- This community fee is automatically allocated to the Repegs Charity Fund and donated to a supported charity on behalf of the user.
7.2 Allocation and Management
The allocation of funds from the Repegs Charity Fund is determined solely by Repegs and may be subject to change at Repegs' discretion.
7.3 Legal and Compliance
Repegs rigorously vets all recipient charities to confirm their legitimacy and compliance with relevant legal standards. This vetting process is designed to ensure that donations are appropriately allocated and used for their intended purposes.
Repegs ensures that all donations are managed in accordance with applicable laws and regulations. By using our Service, users acknowledge and agree that:
- The community fee is mandatory and cannot be opted out of.
- Users cannot select specific charities to donate their contributions to.
- The charities listed on the platform may be updated periodically and are subject to change.
- The allocation of funds from the Repegs Charity Fund to a charity is determined solely by Repegs and may be subject to change at Repegs' discretion.
8. Vouchers
Vouchers are subject to the terms outlined in these Terms and Conditions.
8.1 Usage
Vouchers are automatically applied to transactions within the Repegs app, with the oldest voucher being used first. Vouchers may be applied across multiple transactions until their total value is exhausted.
8.2 Transferability
Vouchers are non-transferable and must be used solely for transactions within the Repegs app. Vouchers cannot be transferred to other users or accounts under any circumstances.
8.3 Expiry
Vouchers are subject to an expiry period, typically set at thirty (30) days from the date of issuance unless otherwise specified by the voucher type. Upon expiry, any unspent or partially used voucher balance will be refunded to Repegs.
8.4 Withdrawing of Vouchers
Vouchers are non-withdrawable by users and are intended to be spent within the Repegs app. However, Repegs may, at its sole discretion, designate specific voucher types or specific users’ vouchers as eligible for withdrawal. Such determinations will be communicated directly to the affected users.
These cases will be determined solely by Repegs.
Upon initiation of a withdrawal by a user, the available balance for withdrawal will be displayed, explicitly excluding any non-withdrawable voucher balances.
8.5 Referral Rewards
Referral reward vouchers can only be claimed once per user. Any attempts to claim multiple referral vouchers through the creation of multiple accounts, use of false information, or any other means of circumvention will be deemed a violation of our Terms.
Violating the referral voucher terms may result in:
- Immediate revocation of any unclaimed or claimed referral vouchers.
- Blacklisting of your account from participating in future referral programs.
- Potential suspension or termination of your Repegs account.
Repegs reserves the right to investigate and take appropriate action against any user found to be violating these terms.
9. Intellectual Property
All content included in our App or Site, including but not limited to text, graphics, logos, images, and software, is the property of Repegs or its licensors and is protected by copyright laws. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works of any content without our prior written consent.
10. User Content
By submitting content to our App or Site, including but not limited to reviews, comments, and suggestions, you grant Repegs a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media.
11. Limitation of Liability
In no event shall Repegs, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Service, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
12. Indemnification
You agree to indemnify and hold harmless Repegs, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our Service or any violation of these Terms and Conditions.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United States.
14. Changes to Terms and Conditions
We reserve the right to modify or replace these Terms and Conditions at any time.
If we make any material changes to these Terms and Conditions, we will notify you by posting the updated version on our Site or App and indicating the effective date of the update. Your continued use of our Service after the effective date of any such changes constitutes acceptance of the modified Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at info@repegs.com.